‘The ugliest thing I’ve seen’: Bride-to-be slams bakery after being sent a simple two-tier wedding cake ‘with minimal decorations’
- Baker Jordan Rondel shared a response sent by an bride who wanted a refund
- Ms Rondel said she felt she gave the customer exactly what she wanted
- People defended the baker on social media claiming it’s a beautiful cake
A bride-to-be has criticised a wedding cake made by a young celebrity baker as ‘the ugliest thing I’ve seen’.
Jordan Rondel, who runs The Caker in Auckland, shared the post of the two-tier wedding cake on Facebook alongside the message she received from the unimpressed bride.
‘I don’t know how I’ve paid for the simplest cake with minimal decorations and paid the amount I have just because it’s The Caker – this is just unacceptable.
‘This is the ugliest cake I’ve seen. I want a full refund,’ the angry customer said.
Baker Jordan Rondel shared the cake (pictured) that she made for an unimpressed bride on Facebook
Ms Rondel said she felt she had given the customer exactly want she wanted but had no other option other than to refund the money.
‘We believe we stuck to the bride’s brief. It was an upsetting shock that she was so unhappy with it,’ she said.
‘I started The Caker in 2010 and to this day have never experienced anything quite like this. This customer was the most confrontational one we’ve ever had, which drove me to publish a social media post.’
The bride-to-be sent this message to Ms Rondel who said this ‘customer was the most confrontational one we’ve ever had’
She was 21 years old when she opened her business The Caker in 2010. She was inspired to start cooking from a young age while visiting her grandparents in Paris.
People commented on the post, defending the baker and complimenting the two-tier floral decorated cake.
‘It’s an amazing cake. Clearly [they] have bad taste as well as being completely unreasonable,’ one person said.
Another commented: ‘This is a beautiful cake, I’d love this at my wedding (which is coming up later this year)! I’ll send you an email.’
Jordon Rondel started her business The Caker in 2010 when she was just 21 years old